Terms of Service

Terms of Service for Kozii Kollective 

Effective Date: 1/1/2025

By accessing or using Kozii Kollective ("we," "our," or "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website, you agree to abide by these Terms of Service, our Privacy Policy, and any other policies or guidelines we may establish and make available. We reserve the right to modify or update these Terms at any time, and you are responsible for reviewing them periodically.

2. Use of Website

  • Eligibility: You must be at least 18 years old, or the age of majority in your jurisdiction, to use this website. By using this site, you confirm that you are legally able to enter into a binding contract.
  • Account Creation: If you create an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and password.
  • Prohibited Activities: You agree not to use the website for unlawful purposes, to engage in fraud, or to interfere with the functioning of the website.

3. Products and Pricing

  • Product Availability: We strive to ensure that the products listed on our website are available, but availability may change without notice. We reserve the right to discontinue or modify any product at our discretion.
  • Pricing: All prices on the website are listed in USD. We make every effort to ensure accurate pricing, but in the event of an error, we reserve the right to correct it and notify you of any price changes.
  • Product Descriptions: We aim to provide accurate descriptions and images of products. However, we do not guarantee that product descriptions, images, or any content on the site are free from errors.

4. Orders and Payment

  • Order Process: Once you place an order through the website, you will receive a confirmation email with the details of your order. However, this does not constitute acceptance of the order, which occurs once your payment is processed and the product is shipped.
  • Payment Methods: We accept various forms of payment, including Visa, Mastercard, Discover, American Express, and Shop Pay.
  • Order Cancellation: We reserve the right to cancel orders at our discretion, including but not limited to situations where payment is not successfully processed or if the product is out of stock.

5. Shipping and Delivery

  • Shipping: We offer shipping within the United States. Shipping rates and delivery times will be provided at checkout.
  • Delivery Delays: While we strive to deliver products within the specified time frames, we are not responsible for delays caused by third-party shipping carriers or other factors beyond our control.
  • Risk of Loss: Once the product is shipped, the risk of loss or damage passes to the customer.

6. Returns and Exchanges

  • Return Policy: We accept returns and exchanges within 14 days of delivery, provided the product is in its original condition with tags attached. Please refer to our Return and Exchange Policy for full details.
  • Non-Returnable Items: Some items, such as intimate apparel, may be non-returnable due to hygiene reasons. These exceptions will be clearly stated on the product page.
  • Refunds: Refunds will be processed to the original payment method after we receive the returned item. Shipping charges are non-refundable.

7. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this website, you consent to our collection and use of your information as described in the Privacy Policy.

8. Intellectual Property

  • Ownership: All content on the website, including text, graphics, logos, images, and designs, are owned by Kozii Kollective and are protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, and non-transferable license to use the website for personal, non-commercial purposes.

9. Limitation of Liability

To the fullest extent permitted by law, Kozii Kollective shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or the purchase of products. Our liability is limited to the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Kozii Kollective its affiliates, employees, and agents from any claims, losses, or damages, including legal fees, arising from your use of the website or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Florida. Any disputes will be resolved in the competent courts located in the state of Florida.

12. Force Majeure

We are not liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, war, or transportation disruptions.

13. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: hello@koziikollective.com
  • Address: P.O. Box 341529 Tampa, FL 33694